Terms of service

Terms of Service

 

Welcome to Cloudy Soap! These Terms of Service govern your use of our website, products, and services. By accessing or purchasing from CloudySoap.com, you agree to be bound by these terms. If you do not agree, please do not use our website.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have the consent of a parent/guardian.
  • You agree not to use our products for illegal or unauthorized purposes.
  • Any violation of these terms may result in the termination of your access to our website and services.

2. Product Information & Pricing

  • We strive to provide accurate product descriptions and pricing, but Cloudy Soap reserves the right to correct any errors, inaccuracies, or omissions.
  • Prices are subject to change without prior notice.
  • We reserve the right to modify or discontinue products without liability.

3. Orders & Payments

  • By placing an order, you agree to provide accurate and complete billing and shipping information.
  • We accept major credit cards and online payment methods. All payments must be received before an order is processed.
  • We reserve the right to refuse or cancel any order due to unauthorized use, suspicion of fraud, or errors in pricing.

4. Shipping & Delivery

  • We ship within the U.S. and select international locations. Shipping times vary depending on location and courier services.
  • Once an order is shipped, Cloudy Soap is not responsible for lost, stolen, or delayed packages. Please contact the shipping provider for resolution.

5. Returns & Refunds

  • Due to the nature of handmade skincare products, we do not accept returns on used or opened items.
  • Refunds or replacements will be provided for defective, damaged, or incorrect items.
  • For full details, please refer to our Return & Refund Policy.

6. User Conduct

  • You agree not to misuse our website, services, or intellectual property.
  • Prohibited actions include:
    • Attempting to hack, disrupt, or interfere with our website.
    • Posting false or misleading reviews.
    • Using our content for unauthorized commercial purposes.

7. Intellectual Property

  • All content on CloudySoap.com, including text, images, logos, and product descriptions, is owned by Cloudy Soap and protected by copyright and trademark laws.
  • You may not reproduce, distribute, or modify our content without written permission.

8. Limitation of Liability

  • Cloudy Soap is not liable for any allergic reactions or skin sensitivities resulting from product use. Always check ingredient lists before purchase.
  • We do not guarantee that our website will be error-free, uninterrupted, or secure at all times.
  • To the fullest extent permitted by law, we are not responsible for indirect, incidental, or consequential damages arising from your use of our website or products.

9. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.
  • Use third-party services at your own risk.

10. Changes to Terms of Service

  • We reserve the right to update these Terms of Service at any time. Changes will be effective upon posting. It is your responsibility to review these terms periodically.

11. Governing Law

  • These Terms of Service are governed by the laws of [Your State/Country], without regard to conflict of law principles.

12. Contact Information

For any questions about these Terms of Service, please contact us:

📧 Email: hello@cloudysoap.com
🌍 Website: CloudySoap.com

Thank you for choosing Cloudy Soap! 🌿✨